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Troubleshooting Slideshow Issues (Proofer website)


Slideshow stuck "loading" in your browser?


Please try the following steps:

  1. If you are on a Mac and using Safari, try switching to Chrome or Firefox. Safari's restrictive cookies settings can cause issues loading proofs or slideshows.
  2. Make sure your Chrome or Firefox browser is up to date.
  3. Temporarily pause or uninstall any ad-blocker extensions.
  4. Temporarily pause or uninstall any antivirus programs that may be monitoring your browser.


Still experiencing issues?

Submit a ticket to our support team. One of our agents will be happy to help you troubleshoot this further.


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